MeetingMastery
Meeting Mastery is the first course in the Wicked Problem Solving library, the interactive, hands-on method used by teams at Nike, NASA, and Fortune 500 organizations. Learn the visual thinking activities that help you design and lead meetings people actually want to attend.
Visual thinking is the most powerful tool for getting groups to align, decide, and move fast. This course puts it in your hands.
Taught by Tom Wujec, WPS Founder, 6x TED Speaker, Author and Master Facilitator.
- 90-minute self-paced course: 12 modules, 46 video lessons
- 300-page WPS Meeting Mastery Playbook
- 12 Meeting Maps, one for every meeting type you run
- Visual activity toolkit to make your team's thinking visible
- Meeting Field Guide for navigating ego, misalignment, and time
- Course completion certificate
- 6-month access
- Eligible for professional development or training budgets
Join the waitlist and you'll get early access the moment enrollment opens.
Self-paced · Start any time · 6 month accessMeetings are broken.
We can fix them.
Most professionals lose close to two working days a week to meetings and still leave without the decisions they came for. What's missing is meeting design, a skill almost no one was ever taught and one that anyone can learn.
hours a week the average professional loses to meetings, close to 18 working weeks a year, before any real work begins.
of professionals call most meetings unproductive, time that could have moved real work forward.
meetings end with no clear decision, owner, or next step, so the work stalls.
Sources: Microsoft Work Trend Index · Harvard Business Review · Doodle State of Meetings Report
Meeting Mastery turns meeting design into a repeatable skill, with a proven map for every kind of meeting you run.
Course Outcomes
Meeting Mastery helps you reclaim the three things meetings usually take from you: your time, your credibility, and your momentum. By the end, the meetings you run become the place your best work gets decided.
Run the room with structure and confidence.
Open, guide, and close any meeting on a clear decision, so you lead rather than just attend.
Become the person teams want in the room.
Expertise in running the 12 meetings you run most.
Make your thinking stand out.
Put ideas, risks, and decisions where everyone can see them, so your points land fast.
Lead hard conversations without losing the room.
Hold structure under pressure, ask sharper questions, and steer uncertainty to a clear path.
Get hours of your week back.
Cut the unfocused meetings and repeat conversations that drain your time and energy.
Build the reputation that gets you noticed.
Become the person who brings order to complexity, the standing that earns your next opportunity.
What practitioners say.
“Wicked Problem Solving is extremely visual and intuitive. It’s an end to end framework. It helps us find a compelling answer faster and It allows us to unpack complex problems in teams.”
“WPS Plays stack together in a modular fashion to address increasingly complex challenges. Simply Genius!
Not a day goes by that I do not leverage WPS in discussions with clients and colleagues. It has become part of my professional DNA.
Every meeting becomes a Map
Every meeting type in Meeting Mastery comes with a Meeting Map, a designed arc that moves a room from open to close. Each step on the Map is a Play: a proven activity with a clear question, a task, and a tip. Learn the Plays once and you can run any of the twelve Maps.
Master the 12 most common meeting types.
Most professionals run the same 12 meetings, repeatedly. This course gives you a proven Meeting Map for each one, so you always know how to design the session, sequence the work, and close with clarity.
Team Kickoff
Align people around purpose, expectations, and how the team works together so a group becomes a coordinated unit.
Team Broadcast
Deliver a clear, shared message at scale so people understand what's happening, why it matters, and how to move forward together.
Team Update
Create momentum through regular, structured check-ins that surface progress, blockers, and next actions with clarity and accountability.
Project Kickoff
Launch projects with shared understanding by aligning on goals, roles, processes, and success so the project is designed to succeed.
Project Planning
Turn vision into execution by mapping deliverables, sequencing work, anticipating risks, and building confidence in the plan.
Project Tracking
Make progress visible, resolve issues early, and keep work moving through short, focused visual alignment meetings.
Client Introduction
Establish trust, clarify context, and set direction so the first meeting becomes the foundation of a strong partnership.
Client Discovery
Reveal what truly matters by making the client's world visible and transforming information into shared understanding.
Client Pitch
Build belief and commitment by combining clarity, credibility, and story so decisions feel confident and aligned.
Idea Generation
Break habitual thinking to generate many diverse options, then focus the group on the most promising paths forward.
Problem Solving
Turn confusion into clarity by framing the right problem, testing assumptions, and aligning on smart experiments.
Decision Making
Choose wisely by structuring decisions to counter bias, compare options clearly, and commit to action with confidence.
What you'll learn, and what you'll do with it.
Reframe meetings and get set up to transform them
Reframes meetings as strategic tools and introduces the WPS visual thinking system of Plays, Meeting Maps, and the Game Plan as the practical foundation for everything that follows.
Assess your current meeting habits and assemble your visual thinking toolkit
Learn the building blocks, then use them
Introduces Plays as the core unit of collaborative work and puts you to work immediately with Post Up and Sort, revealing how externalising ideas transforms the quality of group thinking.
Run Post Up and Sort in a real or practice meeting and reflect on the difference
Make your internal operating system visible
Makes your internal operating system visible by surfacing the beliefs and assumptions that shape how you show up, and introduces the four core leadership responsibilities: Lead, Connect, Elevate, and Map.
Complete the mindset self-assessment and identify one leadership capability to develop first
A five-step framework for every meeting
Introduces a five-step framework, Decide, Define, Design, Direct, Deploy, that covers the full lifecycle of a meeting, from deciding whether to meet at all to ensuring outcomes don't evaporate.
Audit your calendar using the four-question filter and redesign one upcoming meeting end to end
Build practical facilitation skills
Builds practical facilitation skills for running Plays in real rooms: how to set up the space, launch cleanly using a six-step sequence, monitor in real time, and adapt for virtual environments.
Facilitate a full Play sequence in a live or practice meeting using the six-step launch protocol
Connect Plays to a full session structure
Connects Plays to Meeting Maps and introduces the Open–Middle–Close structure, the Push/Pull axis, and the Front/Back Channel framework as tools for navigating meetings in real time.
Select a Meeting Map for an upcoming session and identify the Plays you'll run in each phase
Design and run the three core team meeting types
Covers the three core team meeting types, Kickoff, Broadcast, and Update, with Meeting Maps, Play sequences, and facilitation guidance for each, including remote adaptations.
Run one team meeting type using its Meeting Map and debrief what worked and what you'd adjust
Visual frameworks for project coordination
Introduces project-specific meeting design for Kickoff, Planning, and Tracking meetings, with visual frameworks for coordinating across roles, timelines, and dependencies.
Design and run a Project Kickoff or Tracking meeting using the appropriate Meeting Map
Earn trust through listening and confident decisions
Covers Introduction, Discovery, and Pitch meeting types, with a focus on earning trust through listening, surfacing real constraints, and closing with confident decisions.
Plan and run a client-facing meeting using the Discovery or Pitch map, then reflect on the back channel
Structure the hardest thinking meetings
Addresses the three hardest thinking meetings, Idea Generation, Problem Solving, and Decision Making, with structured approaches that counter bias and separate divergence from convergence.
Facilitate an Idea Generation or Decision Making meeting and use the Dissent and Commit close
Close the gap between knowing and doing
Focuses on closing the gap between knowing the system and using it fluently, covering the three phases of skill development, the Meeting Field Guide for common breakdowns, and a real-world case study.
Choose one recurring meeting, redesign it using the full WPS system, and document what changes
Research, design, and system architecture
A reference module documenting the research, learning design, and system architecture behind WPS, to be returned to when you need deeper rationale, context, or a refresher on the full framework.
Review the reference index and identify the system elements most relevant to your next 30 days
Tom Wujec
Thirty years of visual facilitation, distilled into a masterclass for people who run meetings.
Tom Wujec created Wicked Problem Solving®, a visual method for thinking through hard problems together. He is a founding professor at Singularity University, has given six TED talks watched more than 15 million times, and is widely known for his work in visual thinking.
He began as a creative director at the Royal Ontario Museum, building large-scale interactive exhibits that toured the Louvre, the Smithsonian, and the National Gallery in London. His work in 3D visualization earned an Academy Award, and he has written five bestselling books on creativity, design, and visual thinking.
Meeting Mastery is where all of that comes together. The method is visual by design: you draw, map, and make ideas visible, which moves a room where talking in circles never could. Tom took the visual techniques he spent decades refining for executives and large teams and built them into a step-by-step course any professional can follow, taught in the same sequence he uses in the room.
“You don't solve hard problems by talking more. You solve them by making ideas visible.”
Nike · Microsoft · LEGO · Walmart · P&G · Autodesk · Ontario Teachers' Pension Plan · TD Canada Trust
Get a free chapter of the WPS Meeting Mastery Operating Playbook
The Playbook is the whole method in one beautifully designed book: every Play, every Meeting Map, and the visual tools that make them work, with printable maps and digital templates you can put to use the same day. Sign up and we'll send you a full chapter to keep, so you can see inside before you go further.
- A full chapter from the WPS Playbook, yours instantly
- See the method in action before you enroll
- Early access to new courses and pricing
- Meeting tips and visual thinking tools, direct to your inbox
Need the WPS Method for 10 people, or 1,000?
WPS builds custom programs for organizations at every scale, from team workshops to enterprise-wide licensing and method adoption.
Get in Touch →Meeting Mastery is a self-paced video course delivered through the WPS Learning Community. You get 46 lessons across 12 modules, all available on demand. Watch on your schedule, pause and revisit anytime, and apply what you learn to your next real meeting.
You have 6 months of full access from the date of purchase, enough time to complete the course at your own pace, revisit modules as your work evolves, and build real fluency with the method.
The course is designed to work with tools you already have. At minimum: a surface to write on (paper, whiteboard, or digital), sticky notes or a digital equivalent, and markers. We recommend a digital collaboration platform like Miro or FigJam for virtual facilitation, though they are not required to get started.
Yes. The course itself is self-paced, and we host monthly live webinars in the WPS Learning Community where you can bring questions and see the method applied to real situations.
The Playbook is a 150-page visual reference guide included with your enrollment. It contains all 12 Meeting Maps, Play cards, facilitation scripts, and a complete reference index, designed to sit on your desk and be used before and during every meeting you run.
Most learners complete the core 12 modules in 6 to 8 hours of video content. With the assignments and practice sessions in each module, plan for 10 to 15 hours total to go deep. You can move faster or slower, and because the course is built to be immediately applicable, results start before you finish.
No. Meeting Mastery is built for the professional who runs meetings as part of the job, with no facilitation background needed. If you do have facilitation experience, the course will sharpen and systematize what you already do intuitively.
The individual license covers one person. If you want to roll this out to a team of 10 or more, or across an organization, we offer enterprise licensing and custom programs. Explore engagements here.
Yes. You can get a free chapter of the WPS Playbook from the signup on this page, or try a hands-on exercise like Draw Toast to feel the visual method in action in about fifteen minutes.
Yes. A receipt is provided automatically on purchase. Meeting Mastery is professional development and is commonly expensed as a training or skill development cost. If you need an invoice, reach out through our contact page.
We offer a full refund within 14 days of purchase, provided you have not completed more than 20% of the course. To request a refund, reach out through our contact page. Full details are in our Refund Policy.